Legal

Accessibility Statement

joysnow is committed to making our website accessible to everyone, including people with disabilities. We continually work to improve the user experience for all visitors and to apply relevant accessibility standards.

Our Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our store is built on Shopify's accessible theme framework, which supports keyboard navigation, screen readers, text alternatives for images and sufficient color contrast.

Ongoing Efforts

  • Providing descriptive alt text for product images
  • Using clear headings and a logical page structure
  • Ensuring forms and checkout can be completed with a keyboard
  • Reviewing new content for accessibility before publishing

Feedback & Assistance

If you experience any difficulty accessing any part of this website, or need assistance placing an order, please contact us and we will be happy to help and provide the information in an alternative format:

We aim to respond to accessibility feedback within 2 business days.