Frequently Asked Questions

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and Shop Pay. All payments are processed securely through Shopify's encrypted checkout — we never see or store your full card details.

Yes, as long as it hasn't shipped. Email us within 12 hours of placing your order and we'll update or cancel it. Once an order has shipped, you can return it under our Refund Policy.

Yes. You'll receive a confirmation email right after checkout, and a second email with your tracking number once your order ships. Please check your spam folder if you don't see it.

Estimated delivery time is 7–14 business days from the date you place your order, including 1–3 business days of processing. See our Shipping Policy for details.

Shipping is a flat $8.00, and FREE on orders of $70 or more.

We currently ship to addresses within the United States only, including APO/FPO addresses.

Use the tracking link in your shipping confirmation email, or sign in to your account and view your order. Tracking may take 24–48 hours to update after you receive it.

You may return unworn items in their original packaging within 30 days of delivery. Contact us first at fluidmagnetic8@gmail.com to receive return instructions. See our full Refund Policy.

We're so sorry! Email us within 7 days of delivery with your order number and a photo of the item. We'll send a free replacement or a full refund — no need to return the damaged item in most cases.

Once your return is received and inspected (usually within 3 business days), we'll issue your refund to the original payment method. Your bank may take 5–10 business days to post it.

Remove jewelry before swimming, showering or exercising. Avoid contact with perfume, lotion and cleaning products. Wipe gently with a soft dry cloth and store in a pouch or box, away from moisture.

Materials are listed on each product page. If you have metal sensitivities, please review the details or contact us before ordering.